Thought Interrupt App
Support Page
Overview
The Thought Interrupt App is designed to provide Scripture-based encouragement and inspiration, helping you renew your mind through God's Word. It is intended for devotional and educational purposes and does not require you to create an account or provide personal information.
The app provides:
Short regular “Thought Interrupts”
One-minute encouragements
Scripture-based Re-Centre content
Faith-based teaching resources
Support
If you need help using Thought Interrupt, have questions, or would like to report an issue, please contact us:
Email: support@infomoto.co.uk
We aim to respond to all enquiries within 2–3 business days.
Frequently Asked Questions
1. I'm not receiving Thought Interrupts
If you're not receiving your scheduled Thought Interrupts, please check the following:
Check App Settings
Open the Thought Interrupt App
Click on Settings
Click Edit Notification Schedule. Make sure you have chosen how many notifications you would like to receive each day, selected the Times (in 24 hour clock) and Days of the week that you would like to receive them.
Click Finish Setup
Check Phone Settings
On your iPhone, open Settings.
Tap Notifications.
Scroll down and select Thought Interrupt.
Ensure Allow Notifications is turned on.
We also recommend enabling Lock Screen, Notification Centre, and Banners so your Thought Interrupts can be displayed as expected.
If you recently changed your notification settings, try closing and reopening the app.
2. How do I change my Thought Interrupt times?
You can change your schedule at any time within the app.
Open the Thought Interrupt App
Click on Settings
Click Edit Notification Schedule
Select the number of notifications you would like to receive per day ( 1- 5 )
Choose the times that you would like to receive the notifications
(Times are in 24 hour clock)Choose the Days of the Week that you would like to receive the interrupts (Mon, Tue, Wed, Thu, Fri, Sat, Sun)
Click Finish Setup
Your new schedule will be used for future Thought Interrupts.
3. How do I receive the latest Encouragement?
A New Encouragement is released the day after you have read the current one.
To read the current one, click on the Encouragement on the Home Screen.
Once you have read an Encouragement, when you return to the Home Screen, a 'Read' icon with a tick appears on the left hand side of the Encouragement.
You should then receive a new Encouragement the next day.
4. I found a bug or technical issue
If you've experienced a bug or something isn't working as expected, we'd love to hear from you so we can investigate.
Please email us with as much information as possible, including:
A description of what happened.
The steps you were taking when the issue occurred.
Your device model (e.g. iPhone 15).
Your iOS version.
Screenshots, if available.
Email: support@infomoto.co.uk
5. How do I restore my subscription?
If you've previously purchased a Thought Interrupt subscription using the same Apple ID, you can restore it at any time.
Open the Thought Interrupt App.
If prompted to subscribe, tap Restore Purchases at the bottom of the subscription screen.
Wait a few moments while your purchase is verified.
If your subscription is still not recognised, please contact us at support@infomoto.co.uk
6. How do I cancel my subscription?
Subscriptions are managed by Apple.
To cancel:
Open the Settings app on your iPhone.
Tap your Apple ID at the top.
Tap Subscriptions.
Select Thought Interrupt.
Choose Cancel Subscription if you no longer wish to renew.
If you cancel during your free trial, your subscription will end when the trial expires.
7.Do I need an internet connection?
An internet connection is required when the app is first installed and periodically afterwards to download new devotional content and updates.
An active internet connection is also required to play embedded videos within the app.
Privacy
For information on how we handle data, please see our Privacy Policy:
https://infomoto.co.uk/thought-interrupt-privacy-policy
Company Details
infomoto ltd
Registered in England & Wales
Company Number: 04654408
Contact
hello@infomoto.co.uk
Copyright 2026 © Infomoto Ltd